Product Governance FAQs

BDCarCare, BDVanCare & BDHomeCare – are manufactured by CPD Underwriting Solutions Limited and Accredited Insurance (Europe) Limited.

BDHomeOptions – are manufactured by CPD Underwriting Solutions Limited and Accredited Insurance (Europe) Limited.

BDTravel is manufactured by Axa

Commercial Property is manufactured by ARO Underwriting

BDAssistance is manufactured by the RAC.

Excess of Loss is manufactured by AIG.

Information on the target market is available on each product page on the website.

Our Care range of products and Home Options products are Fit/Don’t fit, so if we do not quote via your Software House the risk is not suitable.

Information on the type of customers the products are not suitable for is available on each product page and in product documentation on our website. 

Our Care range of products and Home Options products are Fit/Don’t fit, so if we do not quote via your Software House the risk is not suitable.

Please see the Product Governance section of our website and the individual product pages for information on target markets, who the product is not suitable for and who manufactures the product.

Additional product information is also available in the Insurance Policy information Documents (IPID’s) Policy Wordings, Notice to Policyholders and Product Summary documents if applicable.

We believe brokers can add the following value:-

  • Brokers are impartial and can provide expert advice.
  • Brokers may assess your insurance needs and provide a recommendation.
  • Brokers usually offer products from a range of insurers rather than a single insurer.
  • Brokers can assist customers  in understanding insurance terminology.
  • Brokers may have specialist knowledge on certain types of products or specialist knowledge in their local areas.
  • Brokers may have offices, customers can drop in and discuss their insurance requirements face to face.
  • Some brokers have long established relationships with customers and deal with all of the customers insurance requirements.

Our assessment includes commercially sensitive information and due to this we are unable to provide this. We believe we provide the appropriate information you require to complete your reviews on our website. If we believe a product stops to offer fair value we will contact you.

Yes, we believe the products we distribute or manufacture offer fair value to our target markets.  We review our products at least every 12 months to ensure the products continue to offer fair value now and for the reasonably foreseeable future.

You should be able to demonstrate that any remuneration you receive bears a reasonable relationship to the actual costs and benefits added by you. 

We may ask you to provide remuneration details in connection with the sale of our products.  This can include any fees, premium finance commission and add-ons sold alongside our product.

All of our products are Gross Rated with the exception being BDAssistance (Net Rated), so you would be a price setting intermediary if you sell BDAssistance.

We have never intentionally price walked and can confirm we will not charge renewing customers more than new business customers for the same risk from the 31/12/2021.

We believe we have provided on our website all the appropriate information you require to enable you to complete your reviews.

If you do require additional information, please contact our Support Team on 01204 600345.