Our Promise to you

  • When you call us with an enquiry we will answer 90% of calls within 15 seconds/3 rings
  • We will send your monthly statement by post or email on the first working day of the month
  • When we receive a claim from your client we will email notification to you within one working day
  • When your client makes a claim we will advise them how the claim is to be settled within two working days of receiving the necessary information
1Working Day

Claims notified to you within

15 Seconds

90% of all calls answered within


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Contact Us

For more information or help you can contact our dedicated support team online or via phone 01204 600 200