At Broker Direct, our technology and our people are at the heart of everything we do. We are a UK-based company who works with insurers, MGAs, insurtechs and brokers to deliver high-quality customer outcomes.

Careers

Who we’re looking for

We’re always interested in people who:

  • Care about delivering fair outcomes for customers

  • Take ownership and act with integrity

  • Are comfortable working in a regulated environment

  • Bring experience in insurance, claims, customer service, compliance, or operational support

  • Want to learn, improve, and contribute to a high-performing team 

Whether you’re an experienced professional or looking to develop your career, we value attitude and professionalism as much as technical skills.

Why work with us?

  • Purpose-driven work
    You’ll play a direct role in helping customers at critical moments, whether administrating accounts, handling claims, developing systems, or improving service delivery.

  • Supportive and inclusive team
    We foster a respectful, collaborative workplace where experience is valued and development is encouraged.

  • Learning and development
    We invest in training to enable progression — supporting both technical knowledge and wider professional skills. 

Join us

If you’re looking for a role where your work genuinely matters — and where standards, fairness, and people come first — Broker Direct could be the right place for you. To see a list of our current vacancies

Click Here
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Photo of a woman with shoulder-length blonde hair smiling outdoors in a field with tall grass and wildflowers, wearing a black shirt with a company logo, labeled as Tonicha Adams, HR Advisor.
Professional portrait of Emily Bennett, an HR Advisor, standing outdoors in a field of tall grasses and flowers, smiling at the camera.