Service Summary
  • 24/7 Notification
  • Policy & Indemnity Validation
  • Authorised Repairer Network
  • Supplier Procurement & Management
  • Third Party Assistance
  • Third Party Property Damage & Credit Hire
  • Recovery & Disputed Liability Cases
  • Personal Injury Claims – Minor, Moderate & Severe
  • A to A  RTA PI Portal Connectivity
  • Specialised Fraud Services – In-built system red flags In-house investigation team
  • CUE, MIAFTR, CRIF PI & Portal
  • Claims Handling System with remote access to track claims
Service Summary
  • IAEA Qualified
  • Managed Repairer Network
  • Audatex System – Auda Enterprise, Auda Express, Auda Invoice, Glasses Guide, Escribe, Experian Car Data Check
  • Repair & Total Loss Negotiation
  • Structured Audit Program
  • Cost Transparency
Services Summary
  • Individual Fleet & Scheme bespoke processes
  • Risk and Fraud reduction assessment & advice
  • Specialist Handling Arrangements
  • Specialist Repairer Allocation
  • VAT & Excess Recovery
  • No deposit hire car provision
  • Knowledge Transfer from Broker to scheme business
  • 24/7 Notification of Loss
  • Policy & Warranty Validation
  • Managed Supplier Network
  • Emergency Services Provision
  • Fraud Prevention & Investigation Team
  • Subsidence
  • Public Liability
  • Surge Response
Full Agency Management tailored services to suit your needs including:
  • Agency Management Database control
  • Mailing Facilities
Service Summary
  • Assuring quality by ensuring received premiums & commissions are correctly calculated
  • Agency Settlement – Electronic Statement Delivery & Direct Debit Collection of Balance Due
  • Insurer Instalments – Utilising electronic BACS & own system efficiencies to collect premium instalments & process defaults, minimising debt exposure

– Preferred collection date

– Variable first collection

  • Debt Recovery Services

Ann Golder
Operations Director

Tel: 01204 600 290
Email: [email protected]

Broker Direct

Our strengths

Broker Direct has a track record and proven expertise in the delivery of bespoke solutions underpinned by core values.

  • Customer Focused
  • Technically Qualified
Superior Customer Service

Become a BD Broker

We support you and your business to succeed by offering you the best products at competitive rates

Latest News

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Contact Us

For more information or help you can contact our dedicated support team online or via phone 01204 600 200