Service Summary
  • 24/7 Notification
  • Policy & Indemnity Validation
  • Authorised Repairer Network
  • Supplier Procurement & Management
  • Third Party Assistance
  • Third Party Property Damage & Credit Hire
  • Recovery & Disputed Liability Cases
  • Personal Injury Claims – Minor, Moderate & Severe
  • A to A  RTA PI Portal Connectivity
  • Specialised Fraud Services – In-built system red flags In-house investigation team
  • CUE, MIAFTR, CRIF PI & Portal
  • Claims Handling System with remote access to track claims
Service Summary
  • IAEA Qualified
  • Managed Repairer Network
  • Audatex System – Auda Enterprise, Auda Express, Auda Invoice, Glasses Guide, Escribe, Experian Car Data Check
  • Repair & Total Loss Negotiation
  • Structured Audit Program
  • Cost Transparency
Services Summary
  • Individual Fleet & Scheme bespoke processes
  • Risk and Fraud reduction assessment & advice
  • Specialist Handling Arrangements
  • Specialist Repairer Allocation
  • VAT & Excess Recovery
  • No deposit hire car provision
  • Knowledge Transfer from Broker to scheme business
  • 24/7 Notification of Loss
  • Policy & Warranty Validation
  • Managed Supplier Network
  • Emergency Services Provision
  • Fraud Prevention & Investigation Team
  • Subsidence
  • Public Liability
  • Surge Response
Full Agency Management tailored services to suit your needs including:
  • Agency Management Database control
  • Mailing Facilities
Service Summary
  • Assuring quality by ensuring received premiums & commissions are correctly calculated
  • Agency Settlement – Electronic Statement Delivery & Direct Debit Collection of Balance Due
  • Insurer Instalments – Utilising electronic BACS & own system efficiencies to collect premium instalments & process defaults, minimising debt exposure

– Preferred collection date

– Variable first collection

  • Debt Recovery Services

Ann Golder
Operations Director

Tel: 01204 600 290
Web: www.brokerdirect.co.uk
Email: [email protected]

Broker Direct

Our strengths

Broker Direct has a track record and proven expertise in the delivery of bespoke solutions underpinned by core values.

  • Customer Focused
  • Technically Qualified
Superior Customer Service

Become a BD Broker

We support you and your business to succeed by offering you the best products at competitive rates

Latest News

Stay up to date with everything Broker Direct, with our current news and our hints and tips and guides

Contact Us

For more information or help you can contact our dedicated support team online or via phone 01204 600 200

Claim Online