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Trainee Motor Claims Handler

Contract Term: Permanent

Weekly Hours: 35 hours per week

Hours of Work:  Monday – Friday 9 am – 5 pm

Location: Deakins Park, Blackburn Road, Egerton, Bolton, BL7 9RW

Salary: £18,018.00

Benefits: Support with relevant industry Qualifications, Sociable Hours, Free Parking, On-Site Cafe and much more!

About Us:

We are a reputable general insurance business authorised and regulated by the Financial Conduct Authority.  We are currently seeking a Trainee Motor Claims Handler to join us on a full-time and permanent basis in our busy office just on the outskirts of Bolton (hybrid working will be considered).  If you are are seeking a new challenge with a forward-thinking company that will fully support your career progression and reward your achievements, this could be exactly what you are looking for!

Key Responsibilities Include:
  • Handle Motor Claims including First Notification and Third Party
  • Manage a varied caseload of claims via telephone and written correspondence
  • Effectively prioritise own claims portfolio and team responsibilities
  • Act as point of contact for Policyholders and Brokers
  • Identify and refer fraudulent activity and any questionable underwriting
  • Deliver a consistently outstanding level of service to all parties involved
  • Adhere to company and regulatory policies and guidelines at all times
Skills and Experience:
  • Customer service background ideally an office-based environment
  • CII Certificate or willing to work towards this (supported by the company)
  • Strong customer service and computer skills
  • Minimum 5 GCSE passes at Grade C or above including English and Maths (or equivalent)
Salary & Information:
  • £18,018
  • 21 days holiday rising to 28 days with length of service + Bank Holidays
  • Birthday day off and up to ½ day off for Christmas shopping
  • Contributory Pension Scheme
  • Sports and Social activities
  • Discounted Products and Services
  • Annual Appraisal and Salary Review
  • Support with industry-relevant qualifications
  • Free on-site parking
  • On-site cafe
  • Smart/Casual Dress Code and Dress Down Days

Do not miss out!  Please apply now for immediate consideration.

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