Trainee Motor Claims Handler
Contract Term: Permanent
Weekly Hours: 35 hours per week
Hours of Work: Monday – Friday 9 am – 5 pm
Location: Deakins Park, Blackburn Road, Egerton, Bolton, BL7 9RW
Salary: £18,018.00
Benefits: Support with relevant industry Qualifications, Sociable Hours, Free Parking, On-Site Cafe and much more!
About Us:
We are a reputable general insurance business authorised and regulated by the Financial Conduct Authority. We are currently seeking a Trainee Motor Claims Handler to join us on a full-time and permanent basis in our busy office just on the outskirts of Bolton (hybrid working will be considered). If you are are seeking a new challenge with a forward-thinking company that will fully support your career progression and reward your achievements, this could be exactly what you are looking for!
Key Responsibilities Include:
- Handle Motor Claims including First Notification and Third Party
- Manage a varied caseload of claims via telephone and written correspondence
- Effectively prioritise own claims portfolio and team responsibilities
- Act as point of contact for Policyholders and Brokers
- Identify and refer fraudulent activity and any questionable underwriting
- Deliver a consistently outstanding level of service to all parties involved
- Adhere to company and regulatory policies and guidelines at all times
Skills and Experience:
- Customer service background ideally an office-based environment
- CII Certificate or willing to work towards this (supported by the company)
- Strong customer service and computer skills
- Minimum 5 GCSE passes at Grade C or above including English and Maths (or equivalent)
Salary & Information:
- £18,018
- 21 days holiday rising to 28 days with length of service + Bank Holidays
- Birthday day off and up to ½ day off for Christmas shopping
- Contributory Pension Scheme
- Sports and Social activities
- Discounted Products and Services
- Annual Appraisal and Salary Review
- Support with industry-relevant qualifications
- Free on-site parking
- On-site cafe
- Smart/Casual Dress Code and Dress Down Days
Do not miss out! Please apply now for immediate consideration.
